The following shipping procedures apply only to products and services from the Ready-StockTM Catalogue.

Shipping Priorities
When orders include items designated as same-day, as well as same or next-day, you have the option of splitting the order and receiving each product as soon as possible, or you may choose to have the entire order shipped complete. Our standard practice is to ship mixed priority orders complete, thereby saving our customers the cost of multiple shipping charges. Please specify your preferences at time of ordering.

If there is a problem with the Estimated Date of Arrival, please contact one of our sales representatives for more information.

Your order can be shipped via any of our approved courier services. We will ship your package using the most reliable and economical method unless instructed otherwise. We have established a flat rate charge for most orders across Canada using UPS, United Parcel Services. If you have an account with a specific courier, we cannot charge shipping costs to your personal account, as this would impede service.

All ship dates are Imperial's estimates only. Many factors, including availability of metals and assemblies, affect Imperial's production scheduling and delivery times. Imperial is not liable for delays in shipment or failure to ship by the estimated ship date. These estimated delivery times may be greater during holiday seasons.